Who We Are
VonFOX is a privatly owned and operated company located in Virginia, USA, providing quality products and services to its customers by direct mail, online stores, publications and other media. The VonFOX is hosted by VonFOX's servers in Sterling Virginia USA
VonFOX mailing address is:
45580 Shepard Drive, Unit 12
Sterling, VA 20164-4466
USA
Recognizing Online Visitors
When you visit VonFOX.net, our server automatically recognizes the address of your Internet Service Provider (ISP) and, in some cases, your domain name. We cannot identify you individually from your screen name if you are using America Online or one of the other major online services. Our server also identifies your browser, your browser version, the operating system you are using, the pages you visit in the VonFOX and the Uniform Resource Locator (URL) of where you were on the Internet if you clicked a link to www.VonFOX.net
We intend to continue improving the content and function of the VonFOX.net. For this reason, we gather the information mentioned above so that we can provide content of interest to you and a site that functions correctly on your computer system.
Cookies
A "cookie" is a small file stored on your computer by a web site and gathers certain information about your activity on the site. We use cookies only to provide a mechanism that allows us to maintain your shopping cart. Our cookies do not store any personal or financial information about you.
Most web browsers automatically accept cookies and allow you to disable the use of cookies. However, if you disable this feature, certain aspects of the VonFOX web site, such as the shopping basket and "My Account" will not function properly.
Web (tracking) Bugs or Beacons
"Web bugs" or "Web beacons" are devices placed inside emails that allow us to track certain activity. Tracked activity includes being able to tell if the email was opened, how many times a recipient opened the email, whether or not they clicked a link and how many links were clicked. We do not use these devices for any other tracking activity.
Email Promotions
From time to time, VonFOX.net will send out an email announcing special sales and promotions. Email promotions are sent to customers that have voluntarily given us their email address. You may unsubscribe at any time by any of these methods:
Click on "Sign Up" under "Email Specials" on the home page - there is an option to add or remove your email address.
If you receive an email from us, click on the "Click Here to Unsubscribe" at the end of every email letter.
You may also unsubscribe in the "My Account" section or our web site or simply call, fax or write Customer Service.
If you do not wish to receive e-mail from us or do not wish us to share your e-mail address with others, you may let us know by e-mail, send us a letter or give us a call.
Your Telephone Number
If you give us your telephone number online, we may call you about your order. If you would rather we not call you and communicate by e-mail only, please let us know by E-Mail, send us a letter or give us a call. We will make every effort to comply with your request.
Your Other Personal Information
Other information that may be requested of you includes: your name, address, city, state, zip code, the name(s) and full address(es) of your recipients and their phone number, also at times a gift message and your requested delivery date. Also, we collect your comments so we can better serve you in the future. Of course for orders, your items, the quantity of each item and bank card number with its expiration date is collected.
In the event of a sale of all or part of our business, we may share customer information related to that business as part of the transaction.
Modify Personal Information
You can email, call, fax or write Customer Service to modify any personal information.
You can modify "Your Account" personal information online by simply logging into your account. Click on "View My Account" to review stored information. Click on "Edit My Account" to make any changes to billing and shipping information, billing methods or to change your password(s) or credit card information. You may also select "My Preferences" to update your session timeout or email promotion options. Always remember to save your updated preferences.
Also, you may simply contact Customer Service and they will handle your changes.
Security Concerns
We are committed to data security and the accuracy of our information (see Our Security Policy) received from domestic and foreign visitors to our site. Likewise, your recipient(s)' information is never shared with third parties. In addition, none of your information is merged with outside data for marketing purposes.
We do ask that you please review the acknowledgment of your request that you will receive to insure the accuracy of the information submitted to us. As noted earlier, your information is never shared with any third party when you let us know by E-Mail, letter, phone or the do not solicit option on each location where we are collecting information. The only exception is response to your specific request for merchandise or information. It should be noted that if you do allow us to share information, the other companies may be governed by different privacy policies.
Your Personal Infomation on File
If you would like to receive a copy of your personal information on file at VonFOX.net, please E-Mail us with the following information: E-mail address you use for correspondence with VonFOX, Last Name, Zip code and your Account/Order number if available. After we receive your E-mail we will process your request and advise you on how to make any corrections.
Links To Other Sites
Please be aware when you click on links or ad banners that take you to third-party web sites, you will be subject to their privacy policies, not VonFOX.net's privacy policy. For your protection and information, we encourage you to read their privacy policy prior to providing any personal information to any other web site.
Changes to Privacy Policy
We may change our Privacy Policy at any time. Please return to this page every so often and let us know if you would like us to make changes in the way our Privacy Policy applies to you.
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